Privacy Policy

Last updated: April 20, 2026

At Islamic Dream & Dua, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Email address, name, and password when you register
  • Profile Information: Optional profile details you choose to provide
  • User Content: Dream descriptions, saved interpretations, favorite duas, and other content you create
  • Communication: Messages you send to us for support or feedback

1.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on platform
  • Device Information: Browser type, operating system, device identifiers
  • Location Data: General geographic location (country/region level)
  • Cookies: Information collected through cookies and similar technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our services
  • Personalize your experience (saved dreams, favorite duas, recommendations)
  • Process subscription payments and manage your account
  • Improve our platform and develop new features
  • Send important notifications (account updates, security alerts)
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to enhance user experience
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

  • Consent: You have given consent for specific purposes
  • Contract: Processing is necessary to fulfill our contract with you
  • Legitimate Interests: For our legitimate business interests, not overridden by your rights
  • Legal Obligation: To comply with legal requirements

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

Trusted third-party vendors who help us operate our platform:

  • Payment processors (Stripe, Creem) for subscription management
  • Cloud hosting providers for data storage
  • Analytics services to understand platform usage
  • Email service providers for communications

All service providers are contractually obligated to protect your data.

4.2 Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or security issues
  • Protect the safety of users or the public

4.3 Business Transfers

In case of merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit (HTTPS/SSL)
  • Secure authentication mechanisms
  • Regular security audits and updates
  • Access controls and employee training
  • Incident response procedures

However, no method of transmission over the Internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary:

  • Account Data: Until you delete your account
  • Subscription Data: As required for tax and accounting purposes (typically 7 years)
  • Usage Analytics: Aggregated and anonymized after 26 months
  • Support Communications: Up to 3 years after resolution

7. Your Rights

Depending on your location, you may have the following rights:

For All Users:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of marketing communications

For EEA Users (GDPR):

  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with supervisory authority

For California Users (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we don't sell data)
  • Right to non-discrimination for exercising privacy rights

To exercise these rights, please contact us at the email provided below.

8. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy (if applicable).

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Team Email

contact@islamicdreamdua.com

Response Time: We typically respond to privacy inquiries within 5-7 business days.

Data Protection Officer: For specific data protection concerns, please mention "DPO" in your email subject line.

14. Supervisory Authority

If you are in the EEA and believe we are processing your personal data in violation of applicable law, you have the right to lodge a complaint with your local data protection supervisory authority.

Your Privacy Matters

We are committed to protecting your privacy and being transparent about our data practices. If you have any questions or concerns, please don't hesitate to reach out to us at contact@islamicdreamdua.com

For privacy-related inquiries, contact us at contact@islamicdreamdua.com